CRM & Lead Management
Keap
Keap provides CRM and automation software for small businesses. Its pricing includes a base platform offer with separate usage and user-cost considerations, making a practice-specific total-cost estimate important.
Reviewed 2026-10-22 · 4 official sources · Documentation score 2.3/5
Evidence assessment
9 of 20 documentation checks supported in the reviewed pages. This measures information coverage, not results, clinical quality, or return on investment.
Inspect all 20 checks
Pricing clarity
Can a buyer establish the price and billing basis?
Value assessability
Is there enough information to judge value for a particular practice?
Med spa relevance
Evidence of relevance to medical aesthetics, not a clinical endorsement.
- An official med spa or aesthetics page is documentedNot found in reviewed pages
- Med spa workflows are describedNot found in reviewed pages
- A relevant customer example is documentedNot found in reviewed pages
Terms & exit clarity
Can a buyer identify the commitment and exit process?
- Minimum commitment is addressedNot found in reviewed pages
- Cancellation or return terms are addressedSource ↗
- Data export or product-return arrangements are addressedNot found in reviewed pages
Support & onboarding
What is documented about getting started and getting help?
- Support channels are identifiedNot found in reviewed pages
- Support availability or response terms are statedNot found in reviewed pages
- Onboarding or public documentation is describedSource ↗
Company evidence
How much first-party context supports the profile?
- Leadership or company identity is documentedNot found in reviewed pages
- A named customer example is documentedNot found in reviewed pages
- At least three official pages were reviewedSee sources
Our buyer-fit analysis
Where Keap may fit
Potential fit, subject to confirmation: a practice that needs an auditable process from inquiry to appointment.
Editorial interpretation of the cited information; not hands-on testing or an endorsement.
Trade-offs & points to confirm
- Desk research does not establish product performance, suitability, or the outcome for a particular practice.
- The written scope and current quote should control decisions about fees, usage limits, responsibilities, and exit terms.
Pricing & plan comparison
Published information reviewed 2026-10-22. Confirm currency, billing period, allowances, taxes, implementation, and the final written offer.
| Plan | Published price & billing | Scope to compare |
|---|---|---|
| Platform starting offer | $299/month; annual figure displayed as $2,988/year Page shows both monthly and annual figures; confirm the selected billing option in the quote Source ↗ |
|
Capabilities in the reviewed sources
Questions before you commit
- Which features and services in the proposal are included for Keap, and which require an additional charge?
- Can you document the terms, implementation work, and support appropriate to this practice’s location and service menu?
Information still to confirm
These items were not established in the reviewed evidence. This does not mean the vendor does not offer them.
- Setup or implementation fees
- Minimum commitment
- Exit or data-export arrangements
- Support availability
- Specific integration arrangements
Sources & review scope
Reviewed 4 accessible official HTML pages. Only supported facts are listed; omitted fields were not established in this review. Vendor claims have not been independently tested.
- Small Business CRM & Automation | KeapKeap, A Thryv, Inc. BrandKeap, A Thryv, Inc. BrandReviewed 2026-10-22
- Keap Pricing | Best CRM and Automation for BusinessesKeap, A Thryv, Inc. BrandKeap, A Thryv, Inc. BrandReviewed 2026-10-22
- Contact Customer Support and Sales | Keap - Small Business CRMKeap, A Thryv, Inc. BrandKeap, A Thryv, Inc. BrandReviewed 2026-10-22
- Keap By Industry | Small Business CRM & AutomationKeap, A Thryv, Inc. BrandReviewed 2026-10-22
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