Timely logo

Booking & Payments

Timely

Timely provides salon and beauty scheduling, consultations, client records and payments. Its US packages are billed per bookable staff member, so the team count and SMS usage shape cost. Medical-aesthetic practices should separately verify clinical-record requirements.

Reviewed 2026-10-22 · 4 official sources · Documentation score 2.3/5

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Evidence assessment

9 of 20 documentation checks supported in the reviewed pages. This measures information coverage, not results, clinical quality, or return on investment.

Pricing clarity3.8
Value assessability2.5
Med spa relevance0.0
Terms & exit clarity1.7
Support & onboarding3.3
Company evidence1.7
Inspect all 20 checks

Pricing clarity

Can a buyer establish the price and billing basis?

  • A price or named plan is documentedSource ↗
  • The charging basis is describedSource ↗
  • Setup or implementation fees are addressedNot found in reviewed pages
  • Additional charges are addressedSource ↗

Value assessability

Is there enough information to judge value for a particular practice?

  • Plan inclusions are describedSource ↗
  • A trial or demo policy is describedSource ↗
  • Specific capabilities have supporting sourcesNot found in reviewed pages
  • Integration information is documentedNot found in reviewed pages

Med spa relevance

Evidence of relevance to medical aesthetics, not a clinical endorsement.

  • An official med spa or aesthetics page is documentedNot found in reviewed pages
  • Med spa workflows are describedNot found in reviewed pages
  • A relevant customer example is documentedNot found in reviewed pages

Terms & exit clarity

Can a buyer identify the commitment and exit process?

  • Minimum commitment is addressedSource ↗
  • Cancellation or return terms are addressedNot found in reviewed pages
  • Data export or product-return arrangements are addressedNot found in reviewed pages

Support & onboarding

What is documented about getting started and getting help?

  • Support channels are identifiedSource ↗
  • Support availability or response terms are statedNot found in reviewed pages
  • Onboarding or public documentation is describedSource ↗

Company evidence

How much first-party context supports the profile?

  • Leadership or company identity is documentedNot found in reviewed pages
  • A named customer example is documentedNot found in reviewed pages
  • At least three official pages were reviewedSee sources

Our buyer-fit analysis

Where Timely may fit

Potential fit, rather than an endorsement: practices evaluating appointment booking, checkout, and front-desk workflows. Validate the proposed scope with the vendor.

Editorial interpretation of the cited information; not hands-on testing or an endorsement.

Trade-offs & points to confirm

  • Compare the complete cost for your locations, users, and planned usage rather than a headline price.
  • Ask the vendor to demonstrate your actual workflow and document any integration or migration dependencies.

Pricing & plan comparison

Published information reviewed 2026-10-22. Confirm currency, billing period, allowances, taxes, implementation, and the final written offer.

PlanPublished price & billingScope to compare
BuildUS$26/staff/month

US monthly billing

Source ↗
  • 100 included SMS per staff
  • Booking and inventory
ElevateUS$39/staff/month

US monthly billing

Source ↗
  • 200 included SMS per staff
  • Consultation forms and photo/document storage
InnovateUS$47/staff/month

US monthly billing

Source ↗
  • 350 included SMS per staff
  • Automatic consultation forms and staff targets

Questions before you commit

  1. Which parts of Timely's proposed scope are included in the written quote?
  2. What fees, renewal terms, and exit obligations apply to this specific agreement?
  3. Which services, integrations, or support commitments need a separate agreement?

Information still to confirm

These items were not established in the reviewed evidence. This does not mean the vendor does not offer them.

  • Setup or implementation fees
  • Cancellation conditions
  • Exit or data-export arrangements
  • Support availability
  • Specific integration arrangements

Sources & review scope

Checked 22 October 2026 against the listed official pages, including a second research pass where needed. Public claims are not a hands-on test or independent outcome verification. Confirm current pricing and contractual terms; unsupported fields remain unconfirmed.

  1. Salon software made simple | TimelyReviewed 2026-10-22
  2. Pricing and plans | TimelyReviewed 2026-10-22
  3. Payments. The all-in-one solution to get paid, fast | TimelyReviewed 2026-10-22
  4. Terms of service | TimelyReviewed 2026-10-22
Read the complete assessment methodology →

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